Booking Information

HOW TO BOOK

1. To book your holiday please contact us on 0118 9627874 or complete our enquiry form to reserve your accommodation.

2. Once accommodation has been reserved we will forward a booking form or it can be downloaded in PDF format using link (booking form). If booking more than 8 weeks before departure please return completed booking form and pay your deposit by electronic bank transfer or by cheque..

3. If booking less than 8 weeks before departure please send completed booking form and payment for the full amount plus security/key deposit by electronic bank transfer or by cheque.

 

DEPOSITS

Accommodation – 25% of total rental

 

SECURITY/KEY DEPOSITS

A deposit of £150 is required for all bookings payable by electronic bank transfer at least two weeks before departure

Claims against this deposit will only be made in the event of non-return of keys, damage caused other than by fair wear and tear or for excessive cleaning. We urge Clients to notify any such damage to us immediately.  

Deposits will be returned in full within 7 days of your departure from our apartments subject to here being no claim.

 

BOOKING INFORMATION

Availability - Our accommodation is available for weekly rental as detailed on our  website. Special reduced rates for long term bookings (over 4 weeks) are available ~ please enquire.

Cleaning - Your accommodation will be cleaned and prepared for your arrival and a weekly cleaning and linen change is included in the weekly rental for bookings of more than 2 weeks.

Facilities - Our apartments are equipped with bed linen and towels but please bring your own beach/pool towels. The description of each apartment  on our website outlines the facilities that are available at each property. In certain circumstances not all these facilities may be available.

Cots - Cots are available in both of our properties, for which there is no charge. (Please bring your own cot linen)

Currency - We accept payment in Sterling or Euro; please call for current exchange rate


BOOKING CONDITIONS

Bookings: Bookings are accepted, subject to availability. The Lead Name will receive all documents and information regarding the holiday and will be responsible for the full cost of the holiday. On receipt of the deposit your booking will be made and a Confirmation and Invoice sent.

Payment: You must pay a non-refundable deposit of 25% of total rental for accommodation. You must pay the balance of your holiday cost at least 8 weeks before the date of departure. If you book within 8 weeks of departure payment will have to be made in full.

Cancellation/changes: If you want to cancel the holiday you must send cancellation instruction in writing signed by the Lead Name. Cancellation takes effect on the date we receive your written cancellation instruction. Cancellation charges vary according to how close the cancellation is to the departure date. If you have to cancel for a reason covered by your insurance policy you should be able to recover your cancellation charges. The table below indicates how cancellation charges are calculated for accommodation:

Period before departure of                             Cancellation charge as a % of       

cancellation notice received                           total holiday cost                                                                     

More than 42 days                                             Deposit only

42 days - departure day                                      100% unless accommodation is re-let 

If you want to make any changes to your holiday we will try to meet your requests wherever possible. There will usually be a charge for any changes.

Travel Insurance: It is a condition of any booking that you take out adequate travel insurance.